Support

Supported information to help you

Answers to your questions and useful information

General Support

General support information

Frequently asked questions about the network

  • What is The Business Network?

    The Business Network is a professional platform designed to connect entrepreneurs, creatives, influencers, and business owners. We provide marketing support, brand awareness opportunities, networking events, and access to exclusive tools to help grow your business or personal brand.

  • Who can attend your events?

    Our events are open to entrepreneurs, business owners, creatives, investors, and professionals looking to expand their network and connect with like-minded individuals.

  • Where do your events take place?

    We host events across key cities in the US and soon will be internationally, bringing together diverse business communities in high-growth markets.

  • What is a Business Spotlight?

    The Business Spotlight gives selected entrepreneurs the opportunity to present their brand on stage, share their story, and introduce their products or services to a live audience.

  • What is a Vendor Spotlight?

    The Vendor Spotlight allows businesses to showcase their products or services through dedicated booth and table setups, creating direct engagement with event attendees.

  • Do I need a big business to take part?

    No. Our platform is designed for both growing and established businesses. Whether you’re just starting or scaling, the goal is connection and exposure.

  • How can I get involved?

    Sign up for our newsletter to stay informed about the latest events happening. You can also follow us on social media.

Member Support

Membership support

Frequently asked questions about the network

  • What membership options are available?

    You can view our available membership options on the Membership page.

  • Do members get discounts in the Network Store?

    Yes. Members can receive discounts on eligible products and services available through the Network Store.

  • What do I get with a membership?

    Membership gives you access to the benefits, offers, and features included with your chosen membership.

  • How do I use my member benefits?

    Once your membership is active, you can access your available benefits.

  • How do I renew my membership?

    Your membership can be renewed through your account. We’ll also provide information when your renewal is due.

  • Can I cancel my membership?

    Yes. If you’d like to cancel your membership, contact our support team or follow the cancellation options available in your account.

Network Store Support

Network store support

Frequently asked questions about the network

  • What is the Network Store?

    The Network Store is where members can access products, services, and special offers from businesses within the network.

  • Do I need to be a member to shop in the Network Store?

    No products are available to everyone, while member-only offers and discounts more benefits.

  • How do I get my member discount?

    Make sure you’re signed up as a member and apply exclusive codes for discount. Eligible discounts will be applied where available.

  • How long will my order take to arrive?

    Delivery times can vary depending on the product and seller. You’ll receive the relevant delivery information when placing your order.

  • Can I return an item?

    We do not accept returns.

  • I have a problem with my order. Who should I contact?

    If you have an issue with an order, contact our support team with your order details and we’ll help you get it sorted.

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